The CEO and co-founder of Ubisoft, Yves Guillemot, has said that "nothing is eternal" when it comes to service-based games. 

The exec was asked by a shareholder at a recent investor meeting about the Stop Killing Games petition – as reported by Game File – which demands that companies keep titles consumer have paid for available. Guillemot said that Ubisoft is trying to do more to ensure that customers aren't impacted by games being depricated, giving the example of The Crew which was made available offline and the ability for users to acquire The Crew 2 for $1 in a sales event in September 2024. 

"This kind of issue is not specific to Ubisoft," Guillemot said. 

"All video game publishers are faced with that issue. You provide a service, but nothing is written in stone, and at some point, the service may be discontinued. Nothing is eternal. And we are doing our best to make sure that things go well for all players and buyers, because obviously, support for all games cannot last forever."

"The lifespan of a piece of software, whenever there's a service component, eventually services may be discontinued, because eventually the software may become obsolete over time. A lot of tools become obsolete 10 or 15 years down the line. They're no longer available. And that is why we release a new version. And so we have version two and then version three. But clearly this is a far-reaching issue, and we're working on it."