EA facing another loot box class-action lawsuit

EA facing another loot box class-action lawsuit

Publishing giant Electronic Arts is facing yet another class-action lawsuit over its use of loot boxes in its video games.

As reported by, the suit has been filed with the US District Court of Northern California, with plaintiffs Jason Zajonc, Danyael Williams, and Pranko Lozano accusing EA of using the mechanic to keep players around.

They alleged that Electronic Arts' patented Dynamic Difficulty Adjustment – which uses AI to adjust difficulty to keep players engaged – compels people to spend more money on loot boxes.

"EA's undisclosed use of Difficulty Adjusting Mechanisms deprives gamers who purchase Player Packs of the benefit of their bargains because EA's Difficulty Adjusting Mechanisms, rather than only the stated ranking of the gamers' Ultimate Team players and the gamers' relative skill, dictates, or at least highly influences the outcome of the match," the lawsuit reads.

"This is a self-perpetuating cycle that benefits EA to the detriment of EA Sports gamers, since Difficulty Adjusting Mechanisms make gamers believe their teams are less skilled than they actually are, leading them to purchase additional Player Packs in hopes of receiving better players and being more competitive."

In a statement, EA said that the lawsuit's claims are "baseless and misrepresent our games."

In the past, EA has denied actually using the Difficulty Adjusting Mechanisms system in its games.

The publishing giant is currently facing two other class-action lawsuits over loot boxes in its video games. In August, a lawsuit was brought against EA in the Northern District Court of Northern California over Ultimate Team loot boxes, while last month another case was filed against the company in Canada.

PCGamesInsider Contributing Editor

Alex Calvin is a freelance journalist who writes about the business of games. He started out at UK trade paper MCV in 2013 and left as deputy editor over three years later. In June 2017, he joined Steel Media as the editor for new site In October 2019 he left this full-time position at the company but still contributes to the site on a daily basis. He has also written for, VGC, Games London, The Observer/Guardian and Esquire UK.