Tech giant AMD has admitted to its firmware having an issue that reduces boost frequency.
In a statement on Twitter (below), the company claimed to be working on an update to address the issues with its central processing units.
The BIOS software update is to be released on September 10th.
"We are in the process of preparing a BIOS update for our motherboard partners that addresses that issue and includes additional boost performance optimisations," said AMD.
"We will provide an update on September 10th to the community regarding the availability of the BIOS."
YouTuber Der8aeur, who specialises in central processing units conducted a public survey. While over 2,700 people responded, only 5.6 per cent could reach the advertised clock speeds for AMD's flagship Ryzen 9 3900.
"AMD is pleased with the strong momentum of 3rd Gen AMD Ryzen processors in the PC enthusiast and gaming communities," reads AMD’s statement.
"We closely monitor community feedback on our products and understand that some 3rd gen AMD Ryzen users are reporting boost clock speeds below the expected processor boost frequency.
"While processor boost frequency is dependent on many variables including workload, system design, and cooling solution, we have closely reviewed the feedback from our customers and have identified an issue in our firmware that reduces boost frequency in some situations."
— AMD Ryzen (@AMDRyzen) September 3, 2019
