On Friday, January 25th, EA rolled out a demo for BioWare's Anthem and things haven't exactly gone to plan.
In a blog post released the next day, the studio's head of live service Chad Robertson admitted that the test had faced issues, which admittedly isn't entirely uncommon for a game like this.
The developer refuted the accusation that BioWare had simply underestimated the amount of server capacity required, going on to say that one of the main issues were platform connections failing due to the sheer number of players that rolled into the game. That's on top users with specific combinations of pre-order bonuses being blocked from accessing the game and consumers simply not being able to load into the game.
The firm has said it will be solving these issues.
"We appreciate everyone’s patience and sincerely apologise for those who have had issues getting into the game," Robertson wrote.
"As a token of appreciation for your enthusiasm and any issues you encountered, we’re giving everyone who participated in the VIP demo weekend an additional new vinyl at launch.
"We believe we’ve created an amazing game and we’re doing everything we can to ensure our entire community can enjoy it. We’re committed to keeping an open conversation with our community as part of our Live Service well into the future. (We’ll also have some cool news to share soon on our plans for the game after we launch — stay tuned!)."
Anthem wasn't the only game to be affected by server issues; in fact, the entire EA network faced problems.
Reps from both EA DICE and EA Sports said on Twitter that multiple games form the project, including Star Wars Battlefront II and FIFA, were having issues.
Anthem is set to launch on February 21st, 2019. Why yes, that is approaching the end of publisher EA's financial year.