The CEO of Roblox, Dave Baszucki, has said that parents concerned of potential harms on the platform should simply keep their kids away from it.
Speaking to the BBC, the service's co-founder and chief executive officer added that he viewed any bad experience on the platform as one too many.
"My first message would be, if you're not comfortable, don't let your kids be on Roblox," Baszucki said.
"That sounds a little counter-intuitive, but I would always trust parents to make their own decisions."
Pressed about the reporting about negative experiences and bad actors using Roblox, Baszucki said: "We do in the company take the attitude that any bad, even one bad incident, is one too many. We watch for bullying, we watch for harassment, we filter all of those kinds of things, and I would say behind the scenes, the analysis goes on all the way to, if necessary, reaching out to law enforcement."
This all comes in the wake of reports of bad actors using Roblox; the company has tried to bolster its child safety measures to alleviate these concerns.