Staff at QA firm Experis Game Solutions begin unionisation effort

Staff at QA firm Experis Game Solutions begin unionisation effort

Workers at QA outfit Experis Game Solutions have begun the process of forming a union.

That's according to Urban Milwaukee, which reports that the staff in question are organising in conjunction with the International Association of Machinists and Aerospace Workers Local 10 (IAMAW). The union says that the main demand is for staff to have compensation that can support a family, in addition to addressing "serious workplace problems" that they want to see addressed.

“The workers at Experis, who are responsible for quality assurance and troubleshooting of newly developed video games, face a multitude of chronic, industry-wide issues and seek improvements in several areas including pay, maintaining a healthy work-life balance, and workplace health & safety issues,” IAMAW wrote in a statement.

The organisation continued: “Many were drawn to their jobs at Experis because of their desire to work in the video game industry, only to be faced with burnout and a struggle to cover basic living expenses. Other problems that Experis workers want addressed by management are the frequency of misleading information provided by job recruiters and the lack of clear communication channels to address workplace issues.”

This comes amid a wave of unionisation in the games industry, largely driven by workers in quality assurance seeking collective bargaining.

Experis Game Solutions has previously done quality assurance work for Microsoft on the likes of Minecraft, Halo 5, Forza and Sea of Thieves.

PCGamesInsider Contributing Editor

Alex Calvin is a freelance journalist who writes about the business of games. He started out at UK trade paper MCV in 2013 and left as deputy editor over three years later. In June 2017, he joined Steel Media as the editor for new site In October 2019 he left this full-time position at the company but still contributes to the site on a daily basis. He has also written for, VGC, Games London, The Observer/Guardian and Esquire UK.