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Blizzard addresses Overwatch 2 Steam review bombing

Blizzard addresses Overwatch 2 Steam review bombing

The director of Overwatch 2, Aaron Keller, has addressed the review bombing the game has received over on Steam.

In a post on the Overwatch blog, Keller said that he understood the motivations behind people being unsatisfied with the project. The game came to Steam on August 10th and already boasts Overwhelmingly Negative reviews on the platform. In fact, only nine per cent of reviews on Steam are classed as positive.

A lot of this stems from the fact that Blizzard axed the PvE Hero missions, which players were excited for and were cancelled. Keller says that its plan is to push forward and add to the game in the hopes of pleasing players in the long-term.

"Although being review-bombed isn't a fun experience, it's been great to see lots of new players jump into Overwatch 2 for the first time," Keller wrote.

"Our goal with Overwatch 2 has been to make the game more accessible than ever for more people than ever before.

"Many of the reviews on Steam mention the cancellation of the much larger component of PvE that was announced in 2019 as one of their primary reasons for dissatisfaction with the game. I get that. That announcement was about an ambitious project that we ultimately couldn't deliver.

"If we can’t turn back the clock, then what can we do? We can keep adding to and improving Overwatch 2. That is how we move forward. This means more maps, heroes, game modes, missions, stories, events, cool cosmetics, and features - an ever-expanding, evolving, and improving game. This is the future of Overwatch. One where we will continually create and innovate on what is making the game great now for the players who are playing now."


PCGamesInsider Contributing Editor

Alex Calvin is a freelance journalist who writes about the business of games. He started out at UK trade paper MCV in 2013 and left as deputy editor over three years later. In June 2017, he joined Steel Media as the editor for new site PCGamesInsider.biz. In October 2019 he left this full-time position at the company but still contributes to the site on a daily basis. He has also written for GamesIndustry.biz, VGC, Games London, The Observer/Guardian and Esquire UK.