Sporty's sites are some of the most popular on the internet, consistently staying in Alexa's list of top websites for the countries they operate in.
As the Retention Lead for Online Casino Games at Sporty, you will be responsible for driving retention activities for our existing and growing customer base. In this role, you will be taking a lead role in securing and building a competitive advantage whilst leveraging personalisation and analytics to enhance player engagement and value.
RESPONSIBILITIES
- Planning promotional activities and campaigns as part of the retention strategy for existing customers
- Monitoring relevant KPIs to drive campaign and promotional performance to ensure they are having the desired effect across the market
- Collaborating cross-functionally with product teams on building retention and segmentation tools
- Working closely with business analysts on building the correct tools for analysing success of marketing activities
- Responsible for ensuring offers and promotions are competitive for each region and market
- Working with partners on joint campaigns
- Lead, nurture and motivate the Retention team across Online Casino Games
REQUIREMENTS
- Degree qualified in a relevant fieldMinimum 2+ years experience in Retention Management
- Minimum 2+ years experience in the Online Casino industry
- Excellent communication skills
- Fluency in both written and spoken English
- Strong analytical and goal-oriented mindset
- Knowledge of retention and automation tools is preferred
- People management experience
BENEFITS
- Quarterly performance bonuses
- Flexible working hours
- Top-of-the-line equipment
- Referral bonuses
- 28 days paid annual leave
- Highly talented, dependable co-workers in a global, multicultural organisation
- Our teams are small enough for you to be impactful
- Our business is globally established and successful, offering stability and security to our Team Members
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