Game Operations (Digital Labs) Intern

Technical/Customer Support - Exhibition / Events - Toronto, Canada

Job Title Game Operations (Digital Labs) Intern
Job Description

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

Team Overview:

The Game Operations Team support MLSE’s Game Time Product. This product is a digital second screen experience within the official teams’ apps. It was created to elevate the experience of our fans watching at home with interactive games, chat, trivia, video, prizing and more.

The Role:

Reporting to the Product Lead, the Game Operations (Digital Labs) Intern will have the unique opportunity to utilize their passion in technology and sports to continuously improve the fan experience at MLSE. Responsibilities include gathering requirements, coordinating with teams, and assets to support game operations to ultimately deliver the best fan experience on game nights.
MLSE’s Internship term dates are from September 12th, 2022 - December 23rd, 2022


  • Gather sponsorship and prizing information for each Toronto Maple Leafs and Toronto Raptors game and coordinate with Game Presentation teams to incorporate into the run of show
  • Help coordinate various cross-functional teams involved in the setup and run of show for the Toronto Maple Leafs and Toronto Raptors Digital Arenas
  • Update Game Time assets and content for each game
  • Assist in the pre-game QA checklist for the Digital Arenas
  • Assist with generating post-game metrics for our Digital Arenas


  • Currently enrolled in a post-secondary institution with a focus in Technology, Product Management, Project Management, Marketing, or related field
  • Proficient with Microsoft Office products including Excel, PowerPoint, and Word
  • Strong communication, organizational and interpersonal skills
  • Ability to multitask and meet multiple deadlines
  • Available to work some evenings to accommodate game nights

Additional Information

Apply by: July 4, 2022

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Apply here


Sector Exhibition / Events
Category Technical/Customer Support
Level Trainee / Graduate
Contract Type Intern / Voluntary
Hours Flexible
Date Posted 20 June 2022
Reference #LI-DNP
Recruiter Maple Leaf Sports & Entertainment